Coronavirus (COVID-19) Outbreak – communication to all our Customers

Coronavirus (COVID-19) Outbreak – communication to all our Customers

As the COVID-19 pandemic continues to have a major impact across the World, we wanted to explain the steps we have already taken and continue to take to ensure continuity of service during the coming weeks and months.

As the scale and seriousness of the pandemic was developing in early March, we pre-emptively took several steps to minimise disruption to our business and service delivery model, including restricting business travel and encouraging best hygiene practices. 

Due to the nature of our business, thankfully, we had already implemented the necessary infrastructure to support a ‘work from home’ environment many years ago. On the week commencing 16th March we took the decision to move all BCS staff to a full ‘work from home’ environment thus ensuring our staff were safe and minimising the spread of the disease.

Fortunately, for many years we have worked with customers on a global basis and our people are extremely experienced in working and delivering our services to our customers remotely, communicating via email or over the phone as well as utilising conference facilities such as Webex, Go2Meeting, Skype and Teams. Thankfully our Software Compliance Reporting Managed Service is also completely digital with data being supplied via the web to secure Portals and the resultant reports being delivered back to you securely. 

As a result of all the proactive measures we have taken, we expect little disruption to the services we deliver to you. 

Business Continuity Services Ltd started in 1994 delivering Disaster Recovery and Business Continuity planning for our customers and whilst we may no longer deliver these services, the key principle stakeholders who started the Company are still at BCS (as you will know us better) and we have used our knowledge and understanding of business continuity planning to ensure our business is not disrupted and that we are able to continue supporting our Partners and Customers through these trying and worrying times.  

Finally, we would like to wish you all well and we hope that you, and all your families and friends, stay safe during these unprecedented times. 

Best Regards 

On behalf of the Directors and Staff at BCS

Working with BCS has brought us real benefits in Software Asset Management, both in delivering real cost saving and knowledge transfer from their consultants. The service is totally professional and yet personal at the same time.

IT Service Management Manager - Provident Financial Management Services Ltd.
The USL Subscription Service from BCS has saved us a minimum of 10 man hours per week and has identified possible over licensing due to the inaccuracy of our discovery data in excess of £2,000,000.00

IT Asset Controller - Tech Data.
Implementation of Software Organiser was professional, and BCS staff provided us with service beyond expectations

Carl Stirland, Director of IT, Bowmer & Kirkland.
Throughout this process, Software Organiser has been a pivotal tool enabling us to achieve compliance. We have saved 30-man hours a month, as we now log, store and manage all our licence reconciliation using this tool. It has effectively enabled us to accurately reconcile over 600,000 licenses from 5,700 proof-of-purchases entries for over 6,000 computers.

Experian Ltd.

Coronavirus (COVID-19) Outbreak

Coronavirus (COVID-19) Outbreak – communication to all our Customers